Important Qualities to Look for in a Chiropractic Billing Service - Businesswoman having back pain at office

Important Qualities to Look for in a Chiropractic Billing System

Chiropractic Billing Service

If your chiropractic practice does not have the extra time to process insurance claims, it may be time to hire an outside chiropractic billing service. They can process all of your insurance claims, handle denials and help you get paid faster. However, if you’ve never hired this type of service before, you may not know where to begin. Here are some important qualities to look for in a chiropractic billing service.

Medical Billing Industry Experience

Medical billing can be very complex. As such, it is in your best interest to select a chiropractic billing service that has been in business for multiple years. If you hire a company that’s just starting out, they might not have the experience you need to successfully process your claims. Choose a billing service with a solid track record and verifiable references.

Chiropractic Industry Experience

Billing codes are different for specialty practices compared to general services provided by family physicians. As such, it’s wise to work with a medical billing company that specializes in the chiropractic industry. They will have extensive knowledge of the regulations and mandates specific to your industry.

Extensive Training

In the medical billing industry, training should never stop. The rules are constantly changing, and it is critical for medical billing experts to stay up-to-date with all the changes. Before you hire a chiropractic billing company, be sure to ask what kind of training they provide for their employees.

Excellent Communication

It is important to be able to get in touch with your chiropractic billing company. If you need to discuss an issue with your bill company, you should be able to reach them fairly easily. If possible, try to find a company that guarantees rapid response even after hours. This will give you a peace of mind.


Chiropractic billing companies work with patients’ personal information every day. As such, you only want to work with a billing company that has the utmost integrity and will protect patient information.

Good Problem Solving Skills

Problems can arise with medical billing all the time, such as claim denials. That is why it is essential to hire a chiropractic billing service that has good problem solving skills. They know the appropriate steps to take to rectify the situation.